How To Delete OLA Account Permanently (Quick Guide 2024)

Ola is a popular online cab booking application in India used by millions of users daily, However, if want to know how to delete OLA account permanently, it’s important to note that Ola doesn’t readily provide an option for users to delete their accounts.

This article will help you in guiding the same process that I applied to delete my OLA account permanently, just make sure you follow each step correctly.

Before Deleting or Deactivating the Ola Account

Before you proceed with deleting or deactivating your Ola account, there are a few important things to keep in mind:

  1. Loss of Ride History: When you delete your Ola account permanently, you should be aware that your entire ride history associated with that account will be lost. This includes details of past rides, receipts, and trip information.
  2. Back-Up Your Ride History: If you wish to retain any information from your previous ride history, it’s essential to take a backup before you delete Ola account. Here’s how you can do it:
    • Take Screenshots: Capture screenshots of the ride history or receipts that you want to keep. These screenshots will serve as a visual record of your past rides.
    • Email Backup: Send these screenshots to your email ID. This way, you’ll have a digital copy stored in your email for future reference.
    • Physical Copies: If you prefer a hard copy, consider printing or photocopying the receipts and ride details. This provides a physical record that you can keep in your records.
  3. Future Reference: Saving your ride history details is important for future reference, especially if you need to track expenses, claim reimbursements, or for any other purposes related to your past rides with Ola.

Remember that once your Ola account is deleted or deactivated, retrieving this ride history may not be possible. Therefore, taking the necessary steps to back up this information is a prudent choice before making any changes to your Ola account status.

How to Delete My Ola Account Permanently?

While it’s true that Ola doesn’t provide a direct option within the Ola cab app to delete your account, there are alternative methods you can use to achieve this. Here’s how you can go about it:

Contact Ola Support Team:

  1. Email Ola Support: Compose an email to Ola’s customer support. You can usually find their contact information on the Ola website or within the app. Address the email to their support team, explaining that you wish to delete your account.
  2. Provide Account Information: In your email, include the necessary details to identify your account. This typically includes your registered email address or phone number associated with your Ola account.
  3. Request Deletion: Clearly state in your email that you want to delete your Ola account. This will help Ola’s support team understand your request.
  4. Verification: Be prepared for Ola’s support team to conduct a verification process to confirm that the request is genuinely from the account owner. They might ask you security questions or use other methods to verify your identity.
  5. Wait for Confirmation: After your request is submitted and verified, you’ll need to wait for Ola’s support team to process the account deletion. The time it takes can vary, so it’s important to be patient.
  6. Confirmation of Deletion: Once your account is successfully deleted, Ola’s support team should send you confirmation. After this, you won’t be able to access your Ola account, and any associated data will be removed.

Please keep in mind that the process may change or vary, and it’s essential to follow Ola’s instructions and policies regarding account deletion.

This is just the process that I used to delete my OLA account permanently and may change overtime. So, it’s advisable to contact Ola’s customer support directly for the most accurate and up-to-date information on deleting your Ola account.

How to Delete Ola Account Permanently

To delete OLA account permanently follow the steps mentioned below.

Step 1: Open your email account that is registered with the Ola App.

Step 2: Compose a new email and address it to either “” or “”

Step 3: In the subject section of the email, type “Account Deletion Request”

Step 4: Compose a message or use the following format:

delete an Ola account

Step 5: Send the email to Ola.

Step 6: After sending the email, you will receive a confirmation email acknowledging your request.

Step 7: Ola typically takes 3-4 working days to process your request.

Step 8: If your request is approved, you will receive a confirmation email.

Step 9: Ola’s support team may attempt to convince you not to leave the service, but if you are determined to delete your account, stick to your decision.

Step 10: After your Ola account is successfully deleted, your booking ride history will be automatically removed from their server.

It’s important to note that this process is subject to Ola’s policies and may vary over time. If you encounter any difficulties, it’s recommended to reach out to Ola’s customer support for further assistance.

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In conclusion, understanding how to delete an OLA account can be a valuable piece of information for those who have decided to part ways with the service. While Ola doesn’t provide a direct option within the app for account deletion, the process can be initiated through email communication with Ola’s support team.

By following the outlined steps, you can make a formal request to block or delete your OLA account. Remember to provide the necessary details, including your account name, contact number, and registered email address. Once your request is submitted, Ola’s support team will typically take a few days to process it.

Throughout this process, it’s important to remain determined in your decision to delete your account, even if Ola’s support team attempts to convince you otherwise. Your ride history associated with the account will be permanently removed once the deletion is completed.

As you navigate the process of account deletion, remember that Ola and similar ride-sharing services are continually evolving to meet the needs of their users. Cost comparisons between different service providers, such as Ola and Uber, can help you make informed choices based on your specific requirements and preferences for different ride distances.

If you have any questions or encounter challenges during this process, feel free to leave a comment or seek support from Ola’s customer service team.


Can I temporarily delete my Ola account instead of permanently deleting it?

Yes, Ola provides the option to temporarily deactivate your account. You can choose to deactivate your account for a specified period and reactivate it when needed.

Is there a specific reason I need to provide when requesting Ola account deletion?

While it’s not mandatory to provide a reason, it can be helpful to mention why you want to delete your account.

Can I create a new Ola account with the same details after deleting my previous account?

Yes, you can create a new Ola account with the same details if you choose to do so. Keep in mind that your previous ride history and account data will not be available in the new account.

What happens to my active bookings and wallet balance when I delete my Ola account?

Any active bookings will be canceled, and the wallet balance associated with your account will not be refunded. Ensure that you’ve used or transferred the balance before initiating the account deletion process.

How can I delete my Ola account history?

You do not have an option to delete your Ola account history.

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